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Termination of card payment charges and change of client identity verification rules

Many of you have in the vivid memory the text of the signs located at the cash registers. It was up to them that the dealer charged a fee of several percent for a card payment. The consumer, who is caught by the lack of cash, wants to pay the bill with a surcharge. This has been thwarted since January 13, because the new payment law has begun to be banned from consumer buying charges. Banks will also increase payment security by rigorously verifying client identity.

The new Payment System Act incorporates the rules contained in European legislation, in particular the Payment Services Directive in the Internal Market. Fees began to be regulated by the European regulation as early as 2015, when interbank debit or credit card payments were reduced. The vendor could have demanded that the consumer charge a maximum of the costs incurred by him for payment by the card. Mostly it was a surcharge of between one and two percent of the purchase price. Now consumers have even experienced a complete abolition of consumer buying charges.

"Of course, we welcome this change as a consumer organization. But a lot of traders do not charge for a long time. They concluded that it is better to include fees in the prices of goods and services. All customers have de facto contributed to the card payment, " explains Lukáš Zelený, head of the legal department of consumer organization dTest, adding: " There is no reason to fear the sharp increase in the price of the goods, as most traders have already added the markup to them. If the vendor now requires you to pay the charge, you will rebut his unlawfulness, and certainly not pay it. "

In the case of internet purchases, but also when you sign up for Internet banking, you will have to undergo a more thorough process of verifying your identity. This will consist of the use of at least two of the following three security features: data that is only known to you (for example, a password for Internet banking or a PIN or CVC code for the card), things you have in your power (such as a credit card or mobile phone) or your biometric data (such as fingerprint). This is basically the extension of the protection banks are already using. Verifying your new rules will save you more time, but your account money will be better protected. But for all, strong verification will only be mandatory from July 2019.

New consumers are waiting for a faster settlement of a claim in the bank. They will not have to wait for the settlement of 30 calendar days, but only 15 working days. In exceptional cases, this time limit may be extended to 35 working days.

Source: tz

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